plant buy

PlantBuy

Sajith.P.S

YellowCassia

14/225 ,Pazhampilly, Kochambalam-West ,Nayarambalam-682509 , Kerala ,India

GST- 32CAZPS1934A1ZM

mail@plantbuy.in | Plantbuy.in@gmail.com
+91 9048105739 |  +91 6282919858

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Frequently asked questions

My order hasn't arrived yet. Where is it?

We apologize for the delay in delivering your order. We understand how frustrating it can be to wait for your plants and planters. Sometimes, unforeseen circumstances such as weather, holidays, or courier issues may cause delays in the shipping process.

To track the status of your order, you can use the tracking number and the link that we sent you in the confirmation email. You can also check the status of your order on our website by logging into your account and clicking on “My Orders”.

If you have any questions or concerns about your order, please feel free to contact us at mail@plantbuy.in or call us at 9048105739. We are happy to assist you and answer any queries you may have.

Thank you for your patience and understanding. We hope you enjoy your products as much as we do. Happy planting! 🌿

Do you deliver on public holidays?

That depends on the courier service that we use to ship your order. Some courier services, such as DHL , do deliver on most public holidays, while others, such as India post, do not. You can check the holiday schedule of the courier service that we assign to your order on their website, or by using the tracking number and the link that we provide you in the confirmation email. You can also contact us at mail@plantbuy.in or call us at 9048105739 if you have any questions or concerns about your delivery. Thank you for choosing plantbuy.in for your plant needs. Happy planting! 🌿

Do I need to be there to sign for delivery?

That depends on the courier service that we use to ship your order. Some courier services, such as DHL and India Post, may require a signature from the recipient or a responsible party, while others, may leave the package in a safe place without obtaining a signature. You can check the signature requirements and delivery options of the courier service that we assign to your order on their website, or by using the tracking number and the link that we provide you in the confirmation email. If you have any questions or concerns about your delivery, you can contact us at mail@plantbuy.in or call us at 9048105739. Thank you for choosing plantbuy.in for your plant needs. Happy planting! 🌿